Front Office
- Fundamentals to hotel and organization for hospitality beginner
- Products and services of a hotel, food presentation, and marketing skills
- Learn about front office management for the process overview and better management
- Experience front office greeting to understand roles and processes of each position
- Learn about room reservation, data storing, and database report
- Standard procedures for check-in and check-out and guest data storing
- Check hotel distribution details as well as daily, monthly, and annual reports
- The use of different communication tools including a room reservation computer system
- Telephone answering procedures and service skills to understand appropriate conversations with both hotel guests and staffs to provide various information
- English and Chinese language classes focusing on front office
- Skill training in front office at Regent Cha-am Beach Resort and other leading hotels
3 Months In School Study
1.5 Months
On The Job Training
1.5 Months
In School Study
3 Months Internship
Employment
or
Start own business
