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Front Office
  • Fundamentals to hotel and organization for hospitality beginner
  • Products and services of a hotel, food presentation, and marketing skills
  • Learn about front office management for the process overview and better management
  • Experience front office greeting to understand roles and processes of each position
  • Learn about room reservation, data storing, and database report
  • Standard procedures for check-in and check-out and guest data storing
  • Check hotel distribution details as well as daily, monthly, and annual reports
  • The use of different communication tools including a room reservation computer system
  • Telephone answering procedures and service skills to understand appropriate conversations with both hotel guests and staffs to provide various information
  • English and Chinese language classes focusing on front office
  • Skill training in front office at Regent Cha-am Beach Resort and other leading hotels

3 Months In School Study

1.5 Months
On The Job Training
1.5 Months
In School Study

3 Months Internship

Start own business

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